We’re Here To Help.

Email Us.

hello@a-common-thread.com
For Press Inquiries: press@a-common-thread.com

Payments

All major credit cards are accepted using Paypal.  Registration for a Paypal account is not required.

Shipping

Shipping charges are a low flat rate, no matter how many items you buy. Orders are shipped anywhere worldwide.
US Orders
Choose between First Class and Priority Shipping. Orders will be shipped in 2-3 business days.

Orders Outside of the US
Items are shipped First Class International. Orders are normally shipped within 3-7 business days. Most orders arrive within 10 days of being shipped, but please allow up to 45 days. Buyer is responsible for any applicable customs fees.

Repair Policy

Each piece of jewelry is handmade for durability, but sometimes things happen. Repairs are free if you need an adjustment, or your jewelry breaks during normal wear within one year. After a year, you may incur a small fee (dependent on the nature of the materials). Buy covers shipping both ways for repairs.

Returns & Exchanges

All items can be returned for an exchange or store credit. Just send an email to hello@a-common-thread.com within 7 days of receiving your item. All shipping costs are the buyer’s responsibility.